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came up for bike week and my trike broke down. the service department was absolutely the best.
john alcock, danbury, CT -
Awesome service, looking forward to come back next year
Stephen McNeil, Amityville, NY -
My wife and I were greeted by Mark when entering the dealership, A Suzuki owner and rider for 17 years,I had no knowledge of Harley Davidson or what all the fuss was about. I asked Mark to talk a little about the different models and features. As a true professional,Mark soon had me on a test ride and from there I was hooked. The entire staff was fantastic and Steve the sales manager worked hard to make us a deal we couldn't refuse! No pressure, just honest facts and figures.We are 100 percent satisfied with our 2016 FLHTK. Can't thank Laconia Harley enough for the best experience ever when purchasing a motorcycle. Special thank you to Mark Gravel. The owners of this dealership should be proud,TRUE PROFESSIONALS.
David Snow, OTIS, MAINE -
absolute best place to buy a bike. alex and the staff are top notch. they have earned my trust and business in the future. truly amazed at how fast and thorough they all were. thank you leonard huckins.
leonard huckins, gilford, NH -
First let me say I spoke to ED on phone to talk about what I wanted and about my trade . he was straight forward and respectful gentleman to speak to he listened to me he told me what he thought about the bike I liked and he told me all decisions on the bike I choose would have to be my own . he did not try in anyway to influence my decision . he was very helpful but most importantly he was straight forward and completely honest with me . he gave me a price on my bike and he stuck to it . he gave me a price on the new bike and stuck to it . he told me that I was approved for my loan and when I got there there was no bull crap . I was approved the deal was as promised . then I spoke with Alex a sales person who was a fine upstanding young man with a great attitude , and made sure he took me to each department and intoduce me to every manager of each department then he brought me into the finance dept to speak with todd. who was also a very nice gentlemen he got down to business but the highlight of the finance office was Kristen a very beautiful young lady she would put a smile on any ones face she was so polite and listened to all your questions. between Kristen and todd they made sure all and any questions were answered , and you were completely satisfied before you signed any papers . Kristen was the prettiest part of the whole shopping experience hahaha the bikes were nice but couldn't even come close to her ha ha ha . she was overall one of the nicest people you could ever ask to deal with . so people I would give them an A PLUS RATING AND WOULD WITHOUT A DOUBT SEND ANYONE I KNOW TO THIS DEALERSHIP BASED ON MY GREAT EXPERIENCE WITH AN (A) CLASS DEALERSHIP GREAT JOB ED I WAS VERY HAPPY DEALING WITH YOU GUYS AND YOUR HONEST STRAIGHT FORWARD APPROACH IS SECOND TO NONE **** *******GREAT JOB*******
Henry Brown, Milford, MA -
Bought two bikes within 30 days. Great experience with both Chris and Big Rick on both of my purchases. This dealership is top notch and they go out of there way to make you feel appreciated. After I crashed the first bike (totaled) Will and his team had me on another bike and back on the road in no time. If you are looking for a new or pre-owned Harley this is the place to shop. Thanks guys!!!!!!
Mike Gregory, Jefferson, NH -
I would like to say that this buying experience was the easiest I have done, compared to other purchases from different dealers! My salesman was very knowledgable about my new purchase and never once pushed anything on to me. I would like to thank Craig, Will and the young lady in Finance for making my dreams come true on owning a CVO Limited! Keep on the good work! -Tom
Tom Henderson, White River Junction, VT -
Great instructors for basic riding course! Thanks guys!
William Bennett -
Great motorcycle education class! I'd recommend it to anyone! Also great customer service. Very personable people and great atmosphere!! Thank you guys so much!
Stormy Leroux -
Absolutely out standing service an people and will definitely recommend to everyone I see an will be returning!
Alanson Boyce -
Great dealership and great service, A very good move buying here.
Nate Lemay -
Its where I bought both my Harleys. Great services & prices.
Ryan Dempsey -
You all are so amazing. Great place. So happy we stopped in. Rick is a great guy!! He's super funny and helpful. So are all the ladies there. We will definitely be in again.
Jillian Ann -
Great staff very friendly, gave me some great roads to explore!
Martin Schitzbank -
Awesome crew from the Craig the salesperson to the lady behind the desk who made sure my pegs matched my new gas cap.
Nelson G Baker -
Motorcycle experienced problems this morning, called Service (Craig), Laconia Harley Davidson came and picked my bike up in Plymouth, received a call from Craig at 3:30, bike was ready! Now that's is exceptional service, they are top notch in my book!
Scott Weden -
They took great care of me this memorial day weekend when my bike broke down , they took the bike right in and got me back on the road.
I can't thanks them enough for their efforts. A great all around dealership.Gene Stelzer -
Went in to check out the pre owned selection of Harley's... Was greeted by Nat Shultz our salesman. He was very friendly, and very knowledgable about the inventory... Very laid back, was not pushy... Had a great time hanging out with him while waiting for finance dept to do their thing.. They paid off my street bike, and put me into a 2005 dyna super glide custom!! I love the bike, looks great, runs and rolls spectacular... Ray Billideau pulled some strings for us and made a deal happen. Couldn't be happier.. Would most definitely recommend Laconia Harley!!
Tyler Baron -
They saved me at bike week..
I had a fat tire kit installed on my sick road king in FL and the belt was rubbing against the tire ... Those guys took apart my bike realigned the belt and just asked me to tip the mechanic!
Awesome shop with great people!!Derek Schena -
they are awesome......Sold us our great bike <3
Glory Slagle
Anna in merchandise assisted me in my apparel purchase and gave great customer service the entire time. She even built rapport with me and my family in regards to moving my step son in to college.